Refunds and Returns Policy
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
• Additional non-returnable items:
• Gift cards
• Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
We do not refund. We offer store credit or exchange only.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Shop 7, 11 Wentworth Street Manly 2095
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
The Customer has 4 weeks to fully pay out your lay by from date of purchase.
If those 4 weeks have gone past we keep the item on lay by for 2 weeks after this and send reminders. If the customer fails do contact or pay with in this time we cancel lay-bys and keep the deposit.
To return your product, you should mail your product to: Shop 7, 11 Wentworth Street Manly 2095
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $70, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.